I bumped into a bloke that I know that did some work at RailCorp. We were talking about organisations that are good at strategic planning, and he made the following points.
For an organisation to be good at strategic planning, there is a basic premise that the place is organised. You can't say that about RailCorp. It is not an organisation. It is a mayhem. It is a Bedlam. It is a rabid pack of monkeys cast adrift from their tranquiliser darts.
No one knows what the real strategic plan is. There are plans on paper, but these are not the real plans. The real strategy is to react to the latest crisis and make it up on the spot. You could say that the paper that the plan is really written on is the editorial pages of the Daily Telegraph.