Thursday, 17 January 2008


I almost forgot - when I bought my new pedals yesterday, the salesman upsold me on some tube patches. I needed some additional patches for my patching kit, and they normally cost bugger all. However, he sold me on some glueless patches, which cost $6.

Woo-hoo, big upsell, given that the pedals cost $129. Still, I was gratified to see that he cared enough about selling to upsell me on the most trivial item, even at 2 minutes past opening time, when he was still munching on his breakfast (an apple). Nice to see someone doing their job.

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